I’m a phlebotomist (blood collection specialist) with Bloodworks Northwest, a non-profit organization that uses donations to supply a safe and life-saving blood source to 95% of hospitals located in the US Pacific Northwest region. When I joined the company in January 2022, it was because I saw an opportunity to help the community in a concrete way. Since then, I have learned a lot about the art of blood collection and the importance of donor care.
One of the things I have learned is that technical expertise is not the only thing that makes a good phlebotomist. Donors feel safe and comfortable when they trust their phlebotomist. Building trust requires empathy, good communication, and attention to detail. Communication and teamwork are also crucial in my job. Donors interact with multiple phlebotomists throughout the process, and we work together as a team to provide the best possible care. It is a beautiful thing to see how the blood collection specialists work as an organic whole to provide care for the donors.
My experience as a phlebotomist has taught me that we should value the trust that we are given and use that as a springboard in doing something good. I enjoy working with my fellow phlebotomists, and the donors are good people who give blood for various reasons. It is an easy way to express love for fellow human beings and affirm life.
I have also learned that hard work, dedication, and lifelong learning are essential in this job. Continuous training is important to keep up with advancements in procedures and updates on policy. I may not have had a medical background before I studied phlebotomy, but the practice of blood collection process with donors has taught me the heart of what I need to know.
Being a phlebotomist has been a rewarding experience for me. I have learned the art of blood collection and the value of donor care. Every donor has their own story, and it is an honor to help them in their mission to save lives. By helping others, we also help ourselves, and we are all in this together.